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2018 AAHOA Convention & Trade Show

March 27, 2018 @ 8:00 am - March 30, 2018 @ 8:00 pm UTC-8



Visit us at Booth 138 at the 2018 AAHOA CONVENTION & TRADE SHOW

The world’s largest hospitality convention and trade show will be in National Harbor, Maryland in 2018. From March 27-30, thousands of hotel industry professionals and vendors will convene to make the types of connections that maximize business potential. If you have not already registered, now is the time. You do not want to miss out on this year’s dynamic speaker slate, robust education sessions, endless networking opportunities, great food and entertainment options, and expansive trade show floor featuring hundreds of vendors.

Early Registration Deadline: January 26, 2018

Regular Registration Deadline: February 25, 2018

Event Contact: Adam Underwood

Onsite Registration available. See the AAHOA Registration page for fees and more information. If you have any questions regarding this event or registration, please contact the AAHOA Office at (404) 816-5759 or by email at info@aahoa.com


Register Now

Member & Non-member Registration available.



8:00 am – 6:00 pm Exhibitor Registration
8:00 am – 5:00 pm CHIA
9:00 am – 9:00 pm Attendee Registration
10:00 am – 11:00 am Human Trafficking Recognition & Prevention Training
12:00 pm – 5:00 pm CHO
6:00 pm – 9:00 pm Welcome Reception


7:00 am – 8:45 am CHIA Exam
7:30 am – 8:30 am Breakfast
9:00 am – 11:00 am General Session
11:00 am – 5:00 pm Trade Show
11:15 am – 12:00 pm Education Sessions
11:15 am – 12:00 pm What Does the Data Say? 

Industry leaders from STR, CBRE and Lodging Econometrics offer updates on current and future trends.

11:15 am – 12:00 pm Employee Handbooks 101

Learn the basics and best practices for developing an employee handbook. Participants will receive a checklist of recommended guidelines.

11:15 am – 12:00 pm Getting a Response: Maximizing Survey Engagement

Get the most out of your Medallia survey feedback to enhance your guests’ experience.

12:00 pm – 1:00 pm Lunch
4:00 pm – 4:45 pm Education Sessions
4:00 pm – 4:45 pm Winning, Winning and More Winning: Legislative Successes and Opportunities in the Trump Era

Come meet brand and industry government affairs specialists. Watch a lively debate and discussion about legislative and regulatory successes in Washington D.C., opportunities to engage with officials this year, and prospects for the 2018 mid-term elections.

4:00 pm – 4:45 pm Your Most Pressing Franchise Law Questions Answered

Come prepared with questions to ask experienced franchise attorneys in this open Q&A session.

4:00 pm – 4:45 pm Credit Card Acceptance Best Practices and Updates

Payment acceptance updates including lodging best practices, dispute resolution management, and the latest initiatives.

Sponsored by:  

7:00 pm – 8:00 pm Dinner
8:00 pm – 11:00 pm Entertainment


7:00 am – 8:00 am Breakfast
9:00 am – 11:00 am General Session
11:00 am – 5:00 pm Trade Show
11:15 am – 12:00 pm Education Sessions
11:15 am – 12:00 pm How to Use Social Media to Boost Sales

Social media experts share insight on strategies hotel owners can use to increase RevPAR.

11:15 am – 12:00 pm 5 Strategies for Recruiting & Retaining Millennials

Millennials make up 75% of the workforce. Learn what to do (and what NOT to do!) to bring in the best talent and keep them around.

11:15 am – 12:00 pm Earn a 5 Star Reputation with TripAdvisor

Gain a better understanding of how to manage TripAdvisor reviews and better protect your business.

12:00 pm – 1:00 pm Lunch
4:00 pm – 4:45 pm Education Sessions
4:00 pm – 4:45 pm Brands: Finding the Right Fit

Brand executives outline how to select a brand that best aligns with your goals, what brands look for in applications, and how to identify open markets.

4:00 pm – 4:45 pm Technology to Improve Housekeeping & Maintenance Efficiency

Products and services are available to make life as a hotelier easier. Learn about (and test) some of the newest advances in housekeeping and maintenance technologies.

4:00 pm – 4:45 pm Using Big Data to Drive Profitability

Create dynamic revenue and cost management strategies with comprehensive statistics which are already at your fingertips.

 5:00 pm – 6:00 pm Independent Hoteliers Session
 5:00 pm – 6:00 pm Women Hoteliers Session

Leadership: The Secret to Winning

Presented by: Vinay Kumar

What is the formula for success – at work, at home, in community – in life?  What does it take to get ahead, to separate yourself from the competition, to lead a less stressful and a happier life? In this highly interactive session, Vinay Kumar, a seasoned Leadership Coach, Author and Speaker will share valuable insights and practical takeaways that will enable you to experience even greater success and fulfillment throughout your professional and personal lives.

5:00 pm – 6:00 pm Young Professional Session
7:00 pm – 8:00 pm Dinner
8:00 pm – 11:00 pm Entertainment

FRIDAY, MARCH 30, 2018

7:30 am – 8:30 am Breakfast
9:00 am – 12:00 pm General Session & Voting
1:30 pm – 3:00 pm Lunch
6:00 pm – 8:00 pm Gala Reception and Closing Session
8:00 pm – 1:30 am Entertainment


March 27, 2018 @ 8:00 am UTC-8
March 30, 2018 @ 8:00 pm UTC-8
Event Category:


(404) 816-5759


Gaylord National Resort & Convention Center
201 Waterfront St.
Oxon Hill, MD 20745 United States
+ Google Map
(301) 965-4000

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