Samsung LYNK REACH

Centralized content management with LYNK® REACH

Samsung’s LYNK™ REACH (Remote Enhanced Active Control for Hospitality) content management solution enables hoteliers to provide a personalized guest experience, while simultaneously improving their own operational efficiency. The fully integrated LYNK REACH 4.0 system gives hotel managers visibility into and control of hundreds of on-site displays through a central server, and elevates these displays into all-in-one hubs for personalized content, application and channel access.

Additionally, LYNK REACH accommodates any new or existing hospitality communication infrastructure, including coax, LAN and WI-FI, to drive faster and easier implementation. By promoting effective in-room communication and eliminating laborious maintenance tasks, LYNK REACH enables hotels to enhance guest stays at a reduced cost.

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LYNK REACH RF
vs. REACH IP

Feature

RF Version

IP Version

Network Infrastructure

Coax only
LAN or Wi-Fi
(but LAN recommended)

Compatible TVs

Non-smart and smart hospitality TVs
Smart hospitality TVs only

Server Requirements

Samsung provides server
with embedded software
Hotel to supply own server;
Samsung to provide software only

PMS Integration

Not available
Available but requires additional
services from Telkonet

Pay Model

Upfront, one-time cost for server
  • Upfront, one-time cost on all license fees
  • Annual Maintenance fee (first year is required,
    subsequent years are optional)

 

LYNK® REACH RF

Manage content over coax

 

  • Compatible with all and only Samsung
    hospitality models, including non-smart
    and smart
  • Pushes content to in-room displays
    over coax network
  • Only requires (1) Samsung server per
    property to be installed with head-end

 

LYNK® REACH IP

Manage content over
WI-FI or LAN

 

  • Compatible with only Samsung smart
    hospitality models such as the NF690 and
    NJ690U series
  • Ability to push content over WI-FI as long
    as network meets minimum bandwidth
    requirements
  • Hotel to supply own server

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Customizable Graphical User Interface

  • Developing a GUI in LYNK REACH is very similar to building a Microsoft® PowerPoint file - intuitive and easy-to-use
  • Allows hotels to build a GUI that matches their branding with their own images, fonts, color scheme, etc.
  • Internal content library allows users to upload content
  • Ability to embed audio or image slideshow

Information with the Click of a Remote

  • In-room amenities including WI-FI and phone information
  • In-room dining menu or on-site restaurants with hours and location
  • Other amenities like fitness center, massage/spa, pool, laundry, etc.
  • Loyalty or rewards program details
  • Guide to local attractions, restaurants and other businesses
  • Entertainment options with program guide for free-to-guest content or mobile device casting (if available)

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Free Customizable Channel Guide

  • LYNK REACH allows hoteliers to create a customizable channel guide for free with program information pulled from ROVI® based on the hotel’s free-to-guest content
  • With REACH, channel numbers can be changed to appear as a different number to the guest.
    • For example, all news channels can be clustered together to appear in numerical order or branded video channels can be moved up to be more prominent and easily accessible
  • Graphical user interface created in REACH will always be the first page and immediately appears when TV is powered on each time


*This design (look & feel) only available on smart models with Tizen operating system

Integrate Google Chromecast

  • LYNK REACH is compatible with third-party casting solutions such as Teledapt’s Room-Cast™ or SONIFI’s StayCast®
  • Casting button can be added to the welcome page so that guests can easily change the source and see a customizable instructions page for easy viewing experience

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Smarter Guest Experience with H-Browser

For hoteliers looking to utilize interactive guest engagement and entertainment systems developed by system integrators such as GuestTek or Exceptional Innovation, Samsung offers H-Browser. A smart TV solution, H-Browser allows system integrators to use the SMART TV platform to communicate with their server headend. This allows the TV to render a custom UI, with access to video-on-demand content and Free-to-Guest content provided by the interactive system.

With the embedded H-Browser in Samsung’s SMART Hospitality TVs, the display is already compatible to the pre-certified platforms, right out of the box, without an additional set-top box.




*Sample only; does not reflect ALL certified platforms

Certified H-Browser Solutions Powered by Tizen

WARNING: California's Proposition 65
WARNING: California's Proposition 65

WARNING: Cancer and/or Reproductive Harm - www.P65Warnings.ca.gov

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Hospitality1 understands your property is unique. We specialize in creating custom quotes. Request a custom proposal.

Glossary

b-LAN™

b-LAN is a chip embedded in Samsung’s NE478 series that allows a SONIFI® interactive solutions to be delivered over coaxial cable without additional hardware required such as a set-top or set-back box. It supports the two-way communication required for features such as pay-per-view.

Digital Rights Management (DRM)

DRM is an encryption technology that is built into all of Samsung’s hospitality TVs. By law, HD/premium content must be encrypted to protect from pirating. The content encryption occurs at the source and must be decrypted by either the TV or a set-top box in order to display the content on the screen. Common DRM protocols include Pro:Idiom™, Veramatrix, and Samsung’s LYNK™ DRM

Interactive Program Guide (IPG)

IPG is an enhanced feature that offers an advanced on-screen display to locate TV channel content. A successful IPG deployment requires access to an IPG application, access to a TV program listing database, and the delivery of the IPG digital display template to a TV. Through LYNK REACH, Samsung offers a free IPG or also known as EPG (electronic program guide), which faciliates a ROVI license for TV channel content based on a hotel’s zip code. IPG is a critical piece to hotel TV guest-room tehnology and is often a requirement for many hotel brands.

Property Management System

Software used to automate the operations of a hotel. It is the hub of a property’s operations including processing reservations, checkins, and checkouts. It keeps track of how many rooms you have left to sell and at what rate.